Hi, how can we help you?

Table of Contents

This Privacy Policy applies to our sites and apps.

Our privacy practices and children.

Terms of Service

Meccanoid App Compatible Devices

How can I connect my robot to my smart device?

What do I do if my robot says “Help! My servo’s stuck. Can you help a robot out?”

I am missing a part! How can I order a replacement part?

I'm having trouble with my build. How long should this take?

Trouble Registering an Account

Trouble Logging In

Reset Username and Password

General Help Topics

Where can I download the free Meccanoid App?

Which smart devices are compatible with the Meccanoid App?

Help Topics

Behavior Builder Input Components

Behavior Builder Output Components

How do I update the MeccaBrain™ of my robot?

What are all the ports on the MeccaBrain for?

How many Smart Modules can be put into the numbered ports?

My robot is not driving correctly, how do I fix it?

My robot doesn't seem to function as expected.

Meccanoid is not responding to my voice commands.

Is Motion Capture available?

How can I change my robot's name?

I've changed my robot's name. Now I want to go back to "Meccanoid".

What does Drone Mode do?

Are the features of the Drone mode and the Robot mode similar?

How long should Meccanoid G15KS charge before playing for the first time?

The batteries on my Meccanoid G15 don't seem to last very long. How can I optimize my robot's battery?

What are the specs for the rechargeable battery?

Retailers