Make sure your robot is in App mode and that the volume on your phone is turned all the way up so BOXER can hear it. Make sure the toy is placed close to the phone or tablet, and the device’s volume is turned up.

Refer to the section on App mode in the full instruction manual.

NOTE: If normal function of the product is disturbed or interrupted, strong electro-magnetic interference may be causing the issue. To reset product, turn it completely off, then turn it back on. If normal operation does not resume, move the product to another location and try again. To ensure normal performance, change the batteries, as low batteries may not allow full function.