Hatchtopia Life saves your world and account data to your device. If you have a new device and wish to move your save data across with "World Transfer"
  1. Get an adults help
  2. Enter the app and tap the "Settings" icon in the upper left of the screen (It appears as a gear cog)
  3. Tap the "Transfer World" button under "General"
  4. Write down the digit code that appears
  5. On your new device, start the game and tap the arrow symbol on the upper middle of the title screen.
  6. Tap the "Import World" button
  7. Enter the digit code provided prior
  8. Tap "IMPORT" to confirm
Your Hatchtopia Life world will now be available on your new device.
Please contact support if you continue to have issues.