What do I do if my robot says “Help! My servo’s stuck. Can you help a robot out?”

This error message will be reported if the servo attempts to reach a position and cannot within a normal time frame or fails entirely to mov...

I am missing a part! How can I order a replacement part?

You can request a replacement part on our website.Click here www.meccano.com/parts-request to order a part.

I'm having trouble with my build. How long should this take?

On average, building the G15 or 2.0 (2 foot robot) should take approx. 3-6 hours, whereas building the G15KS or 2.0XL (4 foot robot...

My robot motors are all plugged in but Meccanoid is still not recognizing its arms, head or feet.

Please double-check all of the connections. If you are still having trouble, please see our video on how to connect the electronics here www...

I would like to build the dinosaur. Where can I find the instructions?

The G15 Meccanoids can be rebuilt into other forms, including a dinosaur.  Instructions for rebuilding your Meccanoid G15 (2 foot tall...